The Importance of Good English Language Skills in the Workplace: Developing Rapport
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In today’s globalised world, effective communication in English is more crucial than ever in the workplace. Building strong rapport with colleagues and clients creates a positive and productive workplace. By following some key strategies and using phrases that show appreciation, support, empathy, and encouragement, we can develop and maintain effective and lasting professional relationships. Key […]
Case study – Business English for an Energy Solutions Consultant
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Business English for Professionals Sometimes we are so surprised when a skilled professional asks us for help with their English. This was definitely the case when I met a Sri Lakan national, who was working for a city council as an Energy Solutions Consultant. He had been a resident in Australia for 18 years and […]